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CA State Library Program
CA State Library Program
CLA
CLA
CLA Interest Group
CLA Interest Group
Ticketed Event
Ticketed Event
Featured Speaker
Featured Speaker

Amy Mikel

Director, Customer Experience
Brooklyn Public Library

Amy Mikel is the Director of Customer Experience at Brooklyn Public Library, responsible for implementing exceptional library services in the areas of reference, circulation and collections across 61 branch locations. She oversees the Library’s circulating print, media, eBooks and database collections as well as the processes and policies which govern patron account management and materials circulation. Amy is part of the team recently named Library Journal’s 2023 “Librarians of the Year” for their efforts on the Books Unbanned anti-censorship campaign.

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